Dino69 Terms & Conditions — Complete Guide to Using Our Platform

Welcome to dino69, an online gaming and betting platform operated under a valid international licence. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and dino69 ("Platform", "We").

By accessing, registering for, or using any part of the dino69 platform — including the website, mobile app, and related services — you confirm that you have read, understood, and agreed to be bound by this Agreement and all policies referenced herein.

Dino69 reserves the right to modify, update, or replace any part of this Agreement at any time at its sole discretion. Notice of significant changes will be communicated to members via their registered email or in-platform notifications. Continued use of the platform following such notice will be deemed acceptance of the updated terms.

To be eligible to register and use dino69's services, you must meet all of the following requirements:

• Aged 18 years and above at the date of registration. dino69 takes seriously its responsibility to prevent underage access to our platform.
• Not a citizen or resident of any region or country that prohibits or restricts participation in online gaming and betting.
• Not currently serving a self-exclusion period imposed by dino69 or any responsible gambling protection programme.
• Have full legal capacity to enter into a binding agreement under applicable laws.
• Acting in a personal capacity and not as a representative or agent of any other party.

During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, email address, and active mobile number. dino69 reserves the right to request identity verification (KYC) documents at any time to verify the information provided.

Each individual is only permitted to own and use one (1) active account at dino69 at all times. Multiple account ownership by the same individual — whether using different names, IP addresses, devices, or payment methods — is strictly prohibited.

You are fully responsible for all activity that occurs in your account, including:

• Keep your password confidential and do not share your login credentials with anyone.
• Ensure your account is not accessed or used by any third party without your authorization.
• Notify the dino69 support team immediately if you suspect any unauthorized access to your account.
• Update your profile information whenever there are changes to your personal details.

Dino69 recommends that all members enable two-factor authentication (2FA) in their account settings for an additional layer of protection. Accounts secured with 2FA carry a significantly lower risk of unauthorised access.

Dino69 supports a wide range of deposit and withdrawal methods suited for Malaysian players, including DuitNow, FPX, TNG eWallet, Boost, GrabPay, and Visa and Mastercard. All transactions are protected with 256-bit SSL encryption.

Deposit Terms:

• Minimum deposit: MYR 10 for most payment methods.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• Dino69 does not charge any processing fees for deposits; however, third-party payment providers may apply their own fees.

Withdrawal Terms:

• Minimum withdrawal: MYR 30.
• Withdrawals to e-wallets (TNG, Boost, GrabPay) are processed within 15 to 30 minutes.
• Bank transfers via DuitNow or FPX are processed within under 2 hours.
• The first withdrawal from a new account may require additional KYC verification to ensure security.
• Dino69 reserves the right to request additional documents before approving a withdrawal as a fraud prevention measure.

Dino69 offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, free spins, reload bonuses, and VIP programme rewards. Each promotion is subject to specific terms and conditions stated on the respective promotions page.

General terms applicable to all bonuses:

• All bonuses are subject to wagering requirements (rollover) that must be met before a withdrawal can be made. The exact rollover requirements are stated in each promotion's terms.
• Bonuses cannot be transferred between accounts or redeemed directly as cash unless otherwise stated.
• Bonuses have a set expiry period. Unused bonuses will be automatically cancelled upon expiry.
• Dino69 reserves the right to cancel or withdraw bonuses if a member is found to be exploiting the bonus system through improper means.
• Each member is eligible for each type of welcome bonus once only.
• Using a VPN or any other method to access promotions not intended for your region is prohibited.

All games available on dino69 use a Random Number Generator (RNG) certified by independent international auditing bodies, ensuring that every game outcome is entirely random and cannot be manipulated by any party.

• Game results displayed on the dino69 platform are final. Any dispute regarding game results must be filed within 72 hours after the relevant game has concluded.
• In the event of a technical disruption during a gaming session, dino69 will use server records to determine the game status. Wins confirmed in the server records will be paid out.
• Dino69 reserves the right to void bets placed at odds or values that are clearly erroneous due to a technical error.
• The RTP (Return to Player) value for each game is displayed in the respective game information and is based on long-term performance.

The following activities are strictly prohibited on the dino69 platform and may result in disciplinary action including account suspension or closure, as well as legal prosecution:

• The use of bots, automated scripts, artificial intelligence software, or any tool to automate gameplay or betting.
• Identity fraud — registering using another person's name or information.
• Attempts to hack, breach, or undermine the security systems of the dino69 platform.
• Money laundering or using the platform for any illegal financial activity.
• Player collusion in table games or live betting to gain an unfair advantage.
• Spreading false or misleading information about dino69 on public platforms or social media.
• Any attempt to exploit bugs or technical vulnerabilities in the dino69 system for personal gain.

Dino69 reserves the right to suspend or close any member's account for the following reasons without prior notice:

• Violation of any section of these Terms and Conditions.
• Confirmation that the member does not meet the age or regional eligibility requirements.
• Activities suspected to involve fraud, money laundering, or other illegal conduct.
• Requests from legitimate legal authorities.

Members may also request voluntary account closure at any time by contacting the dino69 customer support team. For accounts closed voluntarily without any violations, valid balances will be returned to the original payment method within a reasonable timeframe upon completion of the required review.

Dino69 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of the platform, including but not limited to:

• Financial losses resulting from game outcomes or betting results.
• Service disruptions due to system maintenance, technical failures, or circumstances beyond our control.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Delays in transaction processing caused by third parties such as banks or payment processors.

Dino69 provides the gaming platform on an "as is" basis and makes no guarantee that the service will always be available without interruption or entirely free from errors.

Dino69 is committed to protecting the privacy and personal data of all members in accordance with Malaysia's Personal Data Protection Act (PDPA). How we collect, process, and store your personal data is described in detail in our Privacy Policy ours, which forms part of this Agreement.

In short, your personal data is collected solely for platform operational purposes, including identity verification (KYC), transaction processing, fraud prevention, and service communications. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent.

Dino69 believes that online gaming should be an enjoyable form of entertainment, not a burden. We provide a range of tools and resources to help members maintain control over their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for a given period to prevent excessive losses.
• Session Limit: Set a time limit for your gaming session to prevent excessive play.
• Time-Out: Take a break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-Exclusion: Choose to permanently self-exclude from the platform or for an extended period.

To activate any of these tools or to discuss your gaming habits, please contact the dino69 customer support team, available at all times. More information on responsible gambling can be found on the Responsible Gaming ours.

Dino69 reserves the right to amend, update, or replace these Terms & Conditions at any time. Significant amendments will be communicated to all registered members via in-platform notifications or email at least 7 days before taking effect, except in cases of emergency or urgent necessity.

The most current version of these terms will always be displayed on this page with a clear update date. It is the member's responsibility to review these terms periodically to ensure they remain informed of the current conditions.

This agreement is governed by and interpreted in accordance with applicable laws. Any dispute arising from or related to this agreement shall be resolved through arbitration or in a court of competent jurisdiction.